MINIMUM AGE 23 YEARS.

VALID NATIONAL MOTORCYCLE DRIVER'S LICENSE OR INTERNATIONAL MOTORCYCLE DRIVER'S LICENSE.

IDENTITY CARD, DNI OR PASSPORT

CREDIT CARD WITH FUNDS FOR SECURITY DEPOSIT (DEPOSIT DEPENDING ON THE RENTED MODEL).

RESERVATION WITH 30% DOWN PAYMENT IN ADVANCE.

- 365 – 101 DAYS BEFORE THE START OF THE TRIP: REFUND OF 50% OF THE RESERVATION PAYMENT.

- 100 – 61 DAYS BEFORE THE START OF THE TRIP: REFUND 30% OF THE RESERVATION PAYMENT.

- 60 – 0 DAYS BEFORE THE START OF THE TRIP: NO REFUND.

- THERE IS NO REFUND ON INTERNATIONAL AUTHORIZATIONS OR PICKUP AND RETURN FEES.

MOTORCYCLES ARE NOT TOYS AND CAN BE DANGEROUS TO OPERATE. FAILURE TO COMPLY WITH OUR TRAFFIC RULES OR REGULATIONS MAY RESULT IN SERIOUS INJURY OR DEATH, VEHICLE CONFISCATION, OR JAIL TIME. Motoaustral Tours Spa. IS NOT RESPONSIBLE FOR ANY ACCIDENT THAT MAY OCCUR DURING A RENTAL OR TOUR. ADDITIONALLY, IT MAY RESULT IN LOSS OF SECURITY DEPOSIT.

1) MOTORCYCLE RESERVATIONS ARE NOT VALID BEFORE PAYING 30% OF THE TOTAL RENTAL COST TO Motoaustral Tours Spa. THE REST OF THE AMOUNT 70% MUST BE PAID 30 DAYS BEFORE THE TRIP BEGINS.

2) PAYMENT FOR THE RESERVATION AND RENT IS MADE IN US DOLLARS, EUROS OR CHILEAN PESOS. ALL FEES WILL BE CHARGED AT THE OFFICIAL EXCHANGE RATE OF THE CENTRAL BANK OF CHILE.

3) THE RENTED VEHICLE MUST BE DRIVEN ONLY BY THE AUTHORIZED PERSON LISTED IN THE RENTAL AGREEMENT.

4) IF YOU DO NOT HAVE A VALID MOTORCYCLE LICENSE UPON ARRIVAL, WE CONSIDER YOUR BOOKING AS A NO SHOW.

5) CREDIT CARD MUST HAVE SUFFICIENT CREDIT TO COVER THE SECURITY DEPOSIT PRIOR TO THE START OF ANY RENTAL OR WE WILL CONSIDER YOUR RENTAL A NO SHOW.

6) IF YOU LOSE OR DAMAGE THE RENTED VEHICLE/EQUIPMENT OR NEED VEHICLE ASSISTANCE, Motoaustral Tours Spa. YOU MAY USE LOSSES BASED ON REPAIR OR REPLACEMENT AND/OR LOST BUSINESS TIME OR RECOVERY COST ON YOUR CREDIT CARD.

7) IN THE EVENT OF AN ACCIDENT YOU MUST REMAIN AT THE PLACE OF THE ACCIDENT UNTIL THE POLICE ARRIVES OR REPORT TO THE NEAREST POLICE STATION. ALL PARTIES INVOLVED MUST COMPLETE A COMPLETE ACCIDENT REPORT AND RETURN COPIES TO Motoaustral Tours Spa. AS SOON AS POSSIBLE. IN THE EVENT OF ACCIDENTS INVOLVING THIRD PARTIES, YOUR SECURITY DEPOSIT WILL BE USED TO COVER ANY DAMAGE TO THE BIKE.

8) DURING THE RENT, Motoaustral Tours Spa. YOU ARE NOT OBLIGED TO REPLACE ANY DAMAGED VEHICLE OR REIMBURSE THE CUSTOMER FOR ANY LOSS OF RENTAL COST IF THE VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT CAUSED BY YOU OR A THIRD PARTY. THE TRANSPORTATION OF THE VEHICLE AND REPAIR IS COVERED BY THE PERSON WHO RENT THE VEHICLE.

9) THE RENTED VEHICLE WILL BE RETURNED ON THE LAST DAY OF RENTAL WITH THE TANK FULL, NOT HALF OR ¾ FULL. IF YOU DO NOT OBEY THIS RULE AND A MOTORCYCLE IS RETURNED WITHOUT A FULL TANK OR WITH LESS THAN FULL FUEL LEVEL, THE PERSON IN CHARGE OF THE RENTAL WILL BE CHARGED $30 USD SECURITY DEPOSIT/DAMAGES! ONCE THE MOTORCYCLE IS RETURNED, WE CONSIDER THE RENT AS TERMINATED AND WILL CHARGE FOR THE FUEL SERVICE IF IT IS NOT PERFORMED AS ABOVE.

10) THE RENTED MOTORCYCLE MUST BE RETURNED BEFORE 7:00 PM. FROM THE LAST DAY OF RENTAL. FAILURE TO DO SO WILL RESULT IN A CHARGE OF $25 USD PER ACCUMULATED HOUR WHICH WILL BE WITHDRAWN FROM THE SECURITY DEPOSIT. IN ADDITION, THE MOTORCYCLE WILL BE REPORTED FOR THEFT TO THE CHILE AUTHORITIES.

11) Motoaustral Tours Spa. YOU ARE NOT OBLIGED TO MAKE REFUNDS ONCE THE RENTAL PERIOD BEGINS, REGARDLESS OF THE REASON WHY YOU CANNOT COMPLETE THE RENTAL PERIOD FROM THE BEGINNING OR END OF THE RESERVATION PERIOD.

12) IF A SITUATION ARISE IN WHICH Motoaustral Tours Spa. YOU WILL NEED TO MAKE A CANCELLATION ON A RENTED MOTORCYCLE, WE WILL CONTACT YOU AS SOON AS POSSIBLE TO ARRANGE A 100% REFUND OF THE RESERVATION DEPOSIT OR AN UPGRADE TO ANOTHER MOTORCYCLE.

13) THE RENTAL VEHICLE IS THE PROPERTY OF Motoaustral Tours Spa. THE PERSON STATED IN THE RENTAL AGREEMENT MUST RETURN THE RENTED VEHICLE ON THE AGREED DATE AND TIME OR IF FAILURE TO DO SO, CHARGES WILL APPLY.

14) THE RENTED VEHICLE SHOULD ONLY BE USED IN CHILE UNLESS OTHER AGREEMENTS HAVE BEEN MADE IN THE RENTAL AGREEMENT AS RENTAL AUTHORIZATION AND INSURANCE TO THIRD PARTIES HAVE BEEN ISSUED FOR OTHER COUNTRIES.

15) THE RENTED VEHICLE MUST BE RETURNED IN CHILE, IF YOU VISIT COUNTRIES OTHER THAN THE COUNTRY OF ORIGIN OF THE VEHICLE. FAILURE TO DO SO WILL RESULT IN THE FOREIGN COUNTRY'S AUTHORITIES WITHIN THE VEHICLE AND LOSS OF THE SECURITY DEPOSIT.

16) CHILEAN LAW REQUIRES THAT THE RESPONSIBLE FOR THE RENTED MOTORCYCLE CARRY THE ORIGINAL OWNERSHIP DOCUMENTS, INSURANCE DOCUMENTS, PASSPORT AND INTERNATIONAL DRIVER'S LICENSE AND THE CONTRACT FOR USE OF THE VEHICLE BY Motoaustral Tours Spa. FAILURE TO DO SO COULD RESULT IN THE CONFISCATION AND TOWING OF THE VEHICLE. ANY COSTS IMPLIED BY SUCH INCIDENT WILL BE COVERED BY YOU.

17) ALL MOTORCYCLES ARE EQUIPPED WITH TIRES CAPABLE OF TAKING YOU THROUGH YOUR TRIP OR LAND TOUR. IF YOU TRAVEL FOR A LONGER TIME, THE NEW TIRES AND THE CHANGE ARE borne by the PERSON INDICATED IN THE RENTAL AGREEMENT AND NOT BY Motoaustral Tours Spa.

18) PICK UP AND DROP OFF SERVICE IS ONLY OFFERED IF 100% PAID BEFORE THE RENTAL PERIOD. NO REFUNDS ARE GIVEN IF YOU CHANGE PLANS ONCE PAID.

19) WE RECOMMEND OUR VISITORS TO HAVE MEDICAL TRAVEL INSURANCE THAT COMPLIES WITH THE MOTORCYCLE TRIP AS Motoaustral Tours Spa. DOES NOT COVER ACCIDENTS

20) WE DO NOT ACCEPT ANY ELECTRICAL EQUIPMENT, ACCESSORIES OR OTHER EQUIPMENT INSTALLED ON OUR MOTORCYCLES DURING THE RENTAL PERIOD UNLESS THE CONTRACT STATES OTHERWISE.

21) WE DO NOT ACCEPT OUR MOTORCYCLES TO BE USED FOR ENDURO, HARD OFF-ROAD AND BEACH.

22) ANY DAMAGE OCCURRED DURING THE RENTAL PERIOD WILL BE COVERED BY THE PERSON RENTED THE VEHICLE. THE PRICES OF ANY REPAIRS ARE FIXED. THE AMOUNT WILL BE TAKEN FROM THE SECURITY DEPOSIT.

23) Motoaustral Tours Spa. YOU ARE NOT OBLIGED TO REFUND THE SECURITY DEPOSIT WHEN YOU RETURN THE VEHICLE. THE MOTORCYCLE CONDITION REPORT WILL BE MADE ON THE MOTORCYCLE WITHIN 48 HOURS AFTER THE RETURN OF THE MOTORCYCLE ON THE LAST DAY OF RENTAL TO NOTIFY THE CUSTOMER OF ANY TYPE OF DAMAGE.